If this is an emergency, please refer to your Orientation Checklist, in your Homeowner Manual, for the contact information specific to your issue. For example, if this is regarding a water leak, you will find the plumber’s phone number on the Orientation Checklist. You can also contact our Warranty hotline at 206-413-9121.
To Report a Warranty Claim:
Our office hours are Monday through Friday, 7:30 am to 4:30 pm. Warranty service appointments are typically scheduled Monday through Friday from 8:00 am to 3:00 pm (excluding holidays).